Maestría en Gerencia Integral de Proyectos

URI permanente para esta colecciónhttp://hdl.handle.net/11349/91765

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  • Ítem
    Metodología para la gestión del conocimiento enfocada en la retención y transferencia de buenas prácticas en la empresa 4D Constructores SAS
    (Universidad Distrital Francisco José de Caldas) Algeciras Castro, Karen Adriana; Calderon, Maria Eugenia; Calderon, Maria Eugenia [0000-0002-1867-0083]
    The development of the internship took place at the company 4D CONSTRUCTORES SAS, a firm that is currently seeking to improve its knowledge management processes. For this reason, the proposed practical work addressed the development of a methodology that allows the company to implement a consolidated knowledge management policy. The execution of the internship was divided into three (03) stages, the first of which consisted of conducting a diagnosis in which the existence of knowledge management policies was evaluated through a survey and a document review of the company's files. Following that, a knowledge management maturity model was applied, which resulted in the company being at the "aware" level (level 2 of the maturity model). Based on this, the need to advance in the maturity model to the following levels (level 3 and level 4), which correspond to 'defined' and 'managed' respectively, is identified, serving as the starting point for defining the scope of the methodology being developed. In the second stage, a cross-cutting methodology is structured that consists of five (05) phases: 1. Formalization of the Knowledge Management strategy. 2. Structuring of knowledge capture and transfer processes. 3. Development of an organizational culture based on knowledge. 4. Optimization of technological tools. 5. Consolidation towards the long term. In each of the phases, the objectives and the tools to be used are developed, clearly defining the steps to follow to meet the purpose of the phase. Specific tools were designed such as stakeholder maps, lessons learned, and good practice sheets, among others. The work teams required by phase and by functional area were defined. The methodological development is integrated with classical models of knowledge management, and it seeks for the departments that make up the company to enrich the knowledge management process from specific areas, obtaining a methodology applied to the current needs of the organization. In the third phase, the implementation plan is proposed, with a duration estimated at 33 months of execution and an approximate cost of $577,162,000.00, which corresponds to the investment required to increase the level of maturity in knowledge management.
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    Modelo de economía circular para el sistema de gestión ambiental de la universidad piloto de Colombia
    (Universidad Distrital Francisco José de Caldas) López González , Laura Viviana; Jaime Hernando , Peña Rodríguez
    The objective of this internship was to develop a circular economy model for the Environmental Management System of the Universidad Piloto de Colombia (SIGEAM), in response to the institutional environmental policy, which establishes, within its guidelines, the implementation of practices that ensure proper waste management. Currently, administrative and academic activities generate recyclable waste that is donated to a foundation that supports children with cancer, which markets it to generate resources for medical treatments. During this process, opportunities for improvement have been identified, particularly with regard to monitoring the social and environmental impact of this initiative. The project was structured in three main phases: in the first, a diagnosis of current recyclable waste management practices was conducted to identify opportunities for improvement; in the second, a management model based on circular economy guidelines was structured; and in the third, a cost-benefit assessment was conducted to determine the economic, social, and environmental viability of the proposed model. The results of the diagnosis allowed the design of a model composed of 5 components: organizational structure, strategic axes (infrastructure, processes and procedures, training and environmental culture, strategic alliances), resource management, monitoring and follow-up, and risk management. These elements will guarantee the viability and sustainability of the model in the long term. The cost-benefit evaluation demonstrated that the project is favorable in the medium term, representing a 27% decrease in current costs. The recycling rate is projected to increase by approximately 50% in five (5) years, meeting the established goals and increasing the contribution per beneficiary of the foundation.
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    Modelo de gestión del conocimiento para empresas de servicios de las tecnologías de la información y las comunicaciones (tic) basado en la norma iso-30401 y el modelo mipg
    Ramírez Medina, Johan Sebastián; Medina García, Víctor Hugo; Medina García, Víctor Hugo [0000-0002-0989-8676]
    The aim of this paper is to demonstrate the interrelation between the factors that affect knowledge loss and the elements that determine proper knowledge management in ICT (Information and Communications Technology) companies, focusing on the operation and development teams aimed at improving the comprehensive provision of the service. A methodology of searching and analyzing current trends addressed in the literature is used, allowing to establish approaches to knowledge management and the need for a customized management model for this field; subsequently, aspects of knowledge management and its impact on the human dimension of the internal-external client are addressed, establishing guidelines to adjust the strategic management of human resources towards knowledge management processes. In conclusion, it is expected to obtain a proposal for a knowledge management model for ICT service companies developed from existing models such as MIPG and ISO-30401 and finally the conclusions will be developed in light of these aspects.
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    Propuesta de guía para la integración de metodologías ágiles y tradicionales en la gestión de proyectos humanitarios: enfoque en la etapa de monitoreo y evaluación
    (Universidad Distrital Francisco José de Caldas) Santofimio Granados, Brigitte Vanessa; Rueda Velasco , Feizar Javier; Rueda Velasco, Feizar Javier [0000-0002-0109-9204]
    This project focuses on strengthening both institutional and community capacities for monitoring, evaluation, and the strategic use of information in humanitarian situations. It was born in response to the operational and methodological difficulties that humanitarian teams face when trying to implement monitoring and evaluation (M&E) systems that adapt to emergency, recovery, or transition scenarios, where conditions change rapidly and the availability of reliable data is scarce. In this context, the project proposes a comprehensive methodology that combines a hybrid management approach, integrating elements of traditional and agile methodologies, adapted to the specific needs of the humanitarian project lifecycle. This proposal is embodied in the design of a practical and contextualized methodological guide that organizes M&E tools by phases (planning, monitoring, evaluation, visualization, and learning) and includes ethical, participatory, and strategic criteria for data use. The project development encompassed five main components: -Comparative analysis of project management methodologies (traditional, agile, and hybrid), with a focus on their applicability to humanitarian M&E. -Systematization of practical tools used in each phase of the project cycle, classified according to the type of approach and criteria of utility, adaptability, and ethics. -Exploration of expert perceptions and recommendations through semi-structured interviews with humanitarian sector professionals, both nationally and internationally. -Structured design of the methodological guide, including practical examples, diagrams, and visualizations, with the aim of facilitating the implementation of adaptive and effective M&E systems. -Technical validation of the proposed model, through expert judgment that evaluated the coherence, applicability, usefulness, and strategic value of the developed guide. The proposal was developed based on a rigorous document review and thematic analysis of interviews with experts in the humanitarian sector. It was subsequently subjected to a technical validation process that allowed for substantial improvements based on expert observations. The validation process showed that the guide was well received and allowed for significant improvements thanks to expert feedback. The project's main achievements include the practical organization of tools according to the phases of the M&E cycle, a visual and easy-to-understand methodological model, and the incorporation of strategic principles that facilitate decision-making, accountability, and institutional learning.
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    Metodología con enfoque ágil para la dirección de proyectos de mantenimiento de zonas verdes públicas en la ciudad de Bogotá
    (Universidad Distrital Francisco José de Caldas) Castro Carvajal, Sergio Andrés; Franco Franco, Carlos Alberto; Sáenz Blanco, Fabiola; Sáenz Blanco,Fabiola [0000-0003-0040-1296]
    The literature review shows that agile frameworks are not commonly applied in urban forestry projects due to the lack of studies supporting their use in this field. Instead, business plans are predominant, which do not address the specific management needs of such projects. However, methodologies such as Scrum and Kanban were identified as suitable for these types of initiatives, as they enable detailed planning and monitoring. Other agile methodologies, such as XP, Lean, Crystal, and DevOps, are mainly used in software engineering due to their technical focus. Using the MIC MAC method, twenty variables associated with agile frameworks were analyzed, identifying eleven key variables, including continuous adaptation, leadership, effective communication, continuous improvement, risk management, and agile culture. The customer satisfaction was established as the objective variable, while service backlog, user stories, and customer feedback were identified as result variables. Daily meetings and management boards were considered regulatory variables, while pilot tests and flexible roles were classified as secondary levers. One autonomous variable was identified: physical spaces. The validation of the methodological design was carried out in a company through inferential statistical analysis. A significant difference was found in four out of five variables when comparing the month of implementation to the five previous months: Number of findings in grass cutting (increased), Grass cutting compliance rate (improved), Number of unresolved PQRS and emergency requests within the established time (decreased), Tree pruning compliance rate (decreased).
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    Propuesta de una metodología integrada de gestión energética basada en ISO 50001 y el enfoque Lean Manufacturing para el sector manufacturero en Colombia.
    (Universidad Distrital Francisco José de Caldas) Romero Rodríguez, Carlos Davis; Martínez Sarmiento, Fredy Hernán
    Context: The growing need for energy resources has led to increased energy demand in the industrial sector. This scenario has made the efficient use of resources in industries critically important, given the current global market context, which is shaped by three key factors: competitiveness, organizational productivity, and the environmental impact resulting from energy consumption. In light of this challenge, a fundamental question arises: Is it possible to implement solutions that reduce energy consumption in the industrial sector? Method: To address this question, several alternatives focused on reducing energy consumption in Colombia’s manufacturing industries are proposed, aiming to optimize resource management and prevent issues associated with high consumption levels and potential energy shortages. It is important to highlight that energy efficiency is not the only solution to energy-related challenges. Other viable options include public programs aimed at improving consumption habits, the integration of renewable energies, process automation, and self-generation of energy through renewable sources for internal use. Results: Although there are various alternatives for reducing costs associated with energy consumption, efficient energy management stands out as the most economical and viable option, as it provides the foundation for the coherent implementation of other alternatives. Currently, the most recognized and widely used methodology for efficient energy resource management is defined by the ISO 50001 standard. However, this methodology does not incorporate certain tools and practices aimed at waste elimination that have the potential to be adapted to the energy sector—tools that have been more thoroughly developed within the Lean Manufacturing approach. Therefore, this thesis project seeks to contribute to the existing body of knowledge by integrating both methodologies with a focus on energy management. Conclusions: The proposed methodology aims to complement existing energy management frameworks by integrating ISO 50001 with the Lean Manufacturing approach, which focuses on waste elimination. The goal is to develop a model that can be applied to manufacturing industries in Colombia, in alignment with the Sustainable Development Goals and the country’s current development plan, which emphasizes clean energy implementation, sustainable development, and smart industries (Suarez R., 2020).
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    Metodologia gerencial para la planeación de procesos de consulta previa en proyectos de energía eléctrica en colombia
    Angie Milena , Espinosa Alfaro; Fuentes Lopez, Hector Javier; Fuentes Lopez, Hector Javier [0000-0001-6899-4564]
    In Colombia, the development of clean and sustainable energy has been promoted to reduce dependence on fossil fuels. However, prior consultation processes with ethnic communities have led to delays in the implementation of energy transmission projects. This project proposes a methodology to streamline and make these processes more effective, while respecting Colombian regulations and the rights of affected communities. The proposal includes steps such as community identification, participation and communication strategies, and process evaluation, with the aim of serving as a guide for energy sector companies seeking to conduct prior consultations in a respectful and efficient manner.
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    Estrategia gerencial de regionalización de la oferta de programas de la Universidad Distrital Francisco José de Caldas
    (Universidad Distrital Francisco José de Caldas) Rodríguez Mendoza, Yeimy Paola; Ruiz Rosas, Víctor; Ruiz Rosas, Víctor [0000-0002-6798-2534]
    Currently, the Universidad Distrital Francisco José de Caldas (UDFJC) is planning to regionalize its academic offerings, considering the differences in opportunities and needs for access to higher education in each region. The institutional premise must comply with equity in access and quality in higher education for each region served, adjusting to the conditions, restrictions, and requirements established in its institutional framework. The methodology applied classified higher education institutions at the municipal, departmental, and national levels. From that point, the normative models of regionalization were mapped, followed by a qualitative analysis that sought to identify the key components for the success of each model. Finally, quantitative revision was conducted based on the results. In addition, internal UDFJC procedures related to outreach were examined, and those concerning strategic planning, resource management, and coordination of regional stakeholders were specifically chosen. The regionalization strategy was created following a Kanban model that has five steps. In the planning phase, we defined a systematic approach for the implementation of regionalization, which is planned based on the operational work being done at different levels that would facilitate effective adaptation to local conditions. This perspective ensures that processes are managed visually and with agility while ensuring that the strategy supports institutional objectives and meets the requirements of the area.
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    Modelo de gestión de proyectos para una pequeña empresa fabricante de elevadores de carga y prensas hidráulicas bajo pedido
    Moreno Hurtado, Alejandro; Hurtado Cortés, Luini Leonardo; Hurtado Cortés; Luini Leonardo [0000-0002-1675-9471]
    SMEs represent a significant percentage of businesses in Colombia and contribute substantially to the national GDP. Consequently, they are a type of enterprise with great potential for society. A small group of SMEs focuses on the manufacturing of machinery and equipment. For these organizations, the predominant production scheme is based on make-to-order (or custom production). Generally, these types of organizations exhibit deficiencies in managing their manufacturing activities, which hinders the achievement of set objectives and the delivery of profitable final products for the manufacturing company. Based on these realities, this project aims to develop an integrative Project Management (PM) model that incorporates tools to establish a management and operational framework for the manufacturing processes of FADINMAQ SAS, a company within the aforementioned group, specifically oriented toward the production of hydraulic machinery and equipment on demand. With this work plan, a project management model will be formulated for this organization, and a pilot implementation of the model will be carried out. Following this work plan, it is expected that the organization will independently undertake the general implementation of the formulated model. This model is intended to serve as a tool to achieve better results in meeting the objectives of each manufacturing project and to generate benchmarks that can improve the profitability of projects and the company's competitiveness in the medium term.
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    Ecosistema digital para la gestión de portafolio de entidades promotoras de salud
    (Universidad Distrital Francisco José de Caldas) Pachón Castillo, Juan Manuel; Cárdenas Quintero, Beitmantt Geovanni; Cárdenas Quintero, Beitmantt Geovanni [0000-0003-0293-0036]
    At present, the different business groups are facing continuous changes in the different forms of production, product marketing and service provision as a result of changes in the needs and socio-cultural environments. These changes are not only associated with the variability and tastes of consumers, but also with change and innovation in the technology industry, which significantly impacts the way in which consumer trends are addressed and how they should be addressed to ensure being more timely and competitive in the provision of the product offered. These changes must be identified and addressed in a timely manner, ensuring the proper functioning of the different operational areas. In this context, from the study of EPS, entities providing health services in Colombia, a digital ecosystem is proposed which allows an efficient management of the portfolio of technological applications, aligned with the needs of the organization and the best practices in project management and digital transformation. This digital ecosystem design will allow managing the technological portfolio from its identification, selection and evaluation, based on agile methodologies that allow greater flexibility in the development and solution of risks. For this, it is necessary to define and characterize the factors that affect within the digital ecosystems. This includes determining the capacity in IT infrastructure, the suitability factors, and perform a qualitative and quantitative assessment for decision making based on structured information, optimizing the selection process and impact of the process, which will be automated, promoting the development of products and services of organizations from the management of instances within the portfolio. Ensuring the organizational strategic alignment from the technological component, optimizing the use of resources and processes allowing to be replicable in areas or companies which must manage a large amount of information.
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    Modelo BPMN para la construcción de sistemas informáticos que permitan gestionar y documentar los procesos de registro calificado y acreditación de alta calidad del programa en Sistematización de Datos e Ingeniería en Telemática de la Universidad Distrital
    Chala Gutiérrez, Esbleidy Katherine; Wanumen Silva , Luis Felipe; Wanumen Silva; Luis Felipe [0000-0002-8877-5681]
    This document presents the experience developed within the framework of a project focused on the design of a model based on the BPMN (Business Process Model and Notation) notation. Its purpose is to manage and document the processes related to qualified registration and high-quality accreditation for the academic programs of Data Systematization Technology and Telematics Engineering at the Francisco José de Caldas District University. The purpose of the work is to serve as a guide for other academic programs interested in implementing a similar model of process management and documentation. In particular, the process of selecting and implementing tools and methodologies for process modeling, project management, and enterprise architecture is detailed. It also includes a comparative analysis of the evaluated options, highlighting their advantages, disadvantages, and their adaptation to specific needs. The experience obtained is presented as a replicable model that can benefit other academic programs in key areas, such as: • Optimization of academic and administrative processes: Improvement in the management of accreditation and qualified registration. • Implementation of effective project management methodologies: Greater efficiency in the coordination and execution of activities. • Strategic alignment of business architecture: Integration of academic and institutional objectives. • Efficient use of technological tools: Automation and effective documentation of processes to ensure traceability and consistency.
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    Estructuración de portafolio de proyectos con enfoque PMI para el Instituto Cultural Colombo Alemán - Sprach Institut
    Rojas Ricaurte, Carolina; Cárdenas Quintero, Beitmantt Geovanni; Cárdenas Quintero; Beitmantt Geovanni [0000-0003-0293-0036]
    Within the framework of the Master's Degree in Integrated Project Management of the Universidad Distrital, an internship was conducted at the ICCA Sprach Institut as a degree option, whose main objective was to structure a portfolio of projects with a PMI approach, mainly seeking alignment with organizational objectives through strategic prioritization. The results of the work offer the Institute a portfolio of prioritized projects for planning, execution, evaluation and closure between the years 2024-2027, as a strategic guide to achieve the strategic objectives, as well as tools for the management team to restructure the portfolio later and develop projects aligned to the strategy, which optimizes resources, maximizes impact and ensures its long-term sustainability.
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    Adaptar una metodología tipo gerencial de gestión de proyectos en emprenderismo con personas privadas de la libertad
    (Universidad Distrital Francisco José de Caldas) Guevara Mejía , Wilson Eduardo; Garzón Carreño, Pablo Emilio; Grazón Carreño, Pablo Emilio [0009-0003-5381-3814]
    This project seeks to adapt a managerial methodology for identifying, formulating, evaluating, and managing productive projects aimed at persons deprived of liberty (PPL). Tools such as the Logical Framework and Best Practices from Fondo Emprender were evaluated and adapted through a mixed approach that integrates qualitative and quantitative methods. These methodologies, commonly used in the field of entrepreneurship in Colombia, were adjusted for implementation in the penitentiary context, providing a managerial profile that allows them to manage their own projects efficiently. The study was carried out at the District Men’s Prison and Women’s Annex, working with a sample of 1,051 individuals deprived of liberty, of whom 151 actively participated. The research focused on developing managerial and entrepreneurial skills, providing inmates with tools to foster their economic autonomy and social reintegration. The results allowed the creation of a practical manual aimed at guiding the prison population in the ideation and planning of productive projects. This manual integrates technical and behavioral concepts that seek to improve their economic autonomy, promoting the participation of both convicted and unionized inmates.
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    Metodología para el desarrollo de proyectos de ampliación y modernización de subestaciones eléctricas
    (Universidad Distrital Francisco José de Caldas) Osorio Huertas, Santiago Andrés; Montoya Giraldo, Oscar Danilo; Montoya Giraldo, Oscar Danilo [0000-0001-6051-4925]
    This degree work addresses the need to establish an effective methodology for the management and execution of long-term engineering projects in the Colombian electrical sector and worldwide. The IEC61850 standard establishes a standard for the automation of electrical substations worldwide, which arose from the need to establish parameters for the integration of equipment from various manufacturers, encouraging companies to modernize to meet the parameters of reliability and safety in the provision of service. In this context, the company “Axon Group” ventured into this market with the objective of expanding its market focus by developing basic and detailed engineering issues. However, the rapid growth of the company has generated problems of control and follow-up of the projects in the long term, affecting the fulfillment of the schedule and the objectives of these. Currently, several companies are adopting the Project Management Institute (PMI) guide as a methodology for project management and execution. The PMI is a reference that presents guidelines for project management and direction, compiling procedures that have proven to be effective. However, a crucial question arises. Authors such as Rose K. H. (2013) argue that the PMI does not constitute a methodology per se, but rather a guide of international standards intended for use by professionals in project management. This implies that it can be adapted according to the type and scope of the project, taking into consideration the experience and competence of the Project Management Professional (PMP) in charge. Therefore, it cannot be considered as a standardized procedure that can be followed to simplify the management process of projects related to the expansion and modernization of electrical substations. In view of this problem, it is necessary to establish a new methodology focused on this type of project that allows them to be more effective in their management. The implementation of a new methodology in a company can be complex and require adequate planning to ensure its success. For this reason, the methodology used consisted of the identification of risk factors using the expert judgment tool, followed by the selection of indicators to control and monitor these risks in the design and assembly stages. In addition, useful tools for project management were evaluated, highlighting Trello and the Tracking Dashboard. The research highlighted the implementation of these tools through a pilot project demonstrating significant improvements in organization, supervision and reduction of execution times. However, areas for improvement, risk factors not contemplated and shortcomings in staff training were identified. The results obtained highlighted the importance of the team's experience and training in this type of project, as well as the need to implement project management tools that allow accurate monitoring of delivery times; these results support the inclusion of agile methodologies in projects with defined scopes, which contributes optimizing processes and mitigate associated risks. Finally, it is concluded that there are risk factors that can be mitigated by including aspects of agile methodologies and specific indicators such as execution time, number of revisions, and assembly time as the most notable within projects with already defined scopes, especially stages such as design and assembly.