Desarrollo del sistema de gestión de calidad para Osteomedical S.A.S bajo la norma ISO 9001: 2015

Abstract

In this graduation Project under the modality of internship was develop in Osteomedical S.A.S a company importer and distributor of orthopedic medical devices which has 9 branch offices at the national level in the central and northwestern part of the country and whose main clients are institutions providing health services (IPS), Health promoting entities (EPS), Clinics, Hospitals and specialists in orthopedic surgery. The work contains the development of the quality management system, starting with the description and analysis of the internal and external context of the organization through the use of different tools, continuing with the diagnosis of the level of compliance with the requirements of the ISO 9001: 2015 standard, and a action plan was established to document the system.