Evaluación del soporte operativo para la facturación electrónica de las PYMES del sector Teusaquillo

Abstract

The research seeks to evaluate the "Operational support of electronic invoicing", focused on small and medium enterprises of the Teusaquillo sector. The implementation process and the current state of electronic invoicing were defined and identified in the most representative countries of this topic throughout the world and in Colombia. In the process of evaluation of the application "Solución gratuita de facturación DIAN", this tool was implemented in the company Logistics Advice Cargo S.A.S., identified the advantages and opportunities to improve the tool in its implementation and execution process. With the information acquired for the implementation of the tool, a consultation tool was created based on the software quality evaluation standard: ISO 25010. The instrument was applied to 77 companies. With the published results, a statistical analysis of the sample was made, excel software was used to find the relationships between the answers. Finally, using the information collected, the business models were built before and after the implementation of the electronic invoice, using the CANVAS methodology, allowing analyzing and defining the impact of electronic invoicing in the CORE processes of the company.