Propuesta de Mejoramiento del Proceso de Distribución y Entrega de Mercancía a Nivel Nacional en Multidimensionales S.A.S

Abstract

For Multidimensionales, which currently has five cargo providers, unifying any type of information under certain parameters becomes complex and time consuming, which increases the margin of uncertainty in general throughout the operation, and in turn , negatively affects an opportunity to improve the service to each client. By structuring the general process of tracking the distribution and delivery of merchandise at the national level of Multidimensional, the transport team will be able to handle information efficiently, where issues will be punctuated to contribute with an improvement throughout the operation, from the assignment of dispatches to the delivery to the client. This process structuring for the Multidimensionales S.A.S. represents a very large contribution for the future, therefore, the purpose is to deliver a job with clear information that is the starting point to improve the overall Logistics process within the company.