Diagnóstico de los Factores de Riesgo Psicosocial en el Hotel B3 Virrey y Nivel de Estrés del Grupo de Trabajadores

Abstract

The research work was carried out at the Hotel B3 Virrey (Bogotá); Having as objective to carry out the evaluation of the psychosocial risk factors and to know the level of stress of its workers as a consequence of the multiple activities that they develop according to the organizational level of the company. Using the Psychosocial and Stress Risk Assessment Battery (Ministry of Protection, 2010) as an instrument, which was applied to the personnel of both the operational and administrative area through three questionnaires: one that is the intralaboral form A and B; Designed to evaluate the characteristics of the work and its organization that influence the health and well-being of the individual; A second questionnaire assessing the extra-labor aspects, aspects of the worker's family, social and economic environment, housing conditions, which can influence the health and well-being of the individual; And finally a third questionnaire assessing the level of stress. Once the instrument is applied, the statistical analysis of the data As well as sociodemographic information of Hotel B3 Virrey, thus allowing the identification of the presence or absence of psychosocial risk factors intralaboral, extralaboral, general total and stress level. After the analysis and interpretation of the results, we proceed to design a proposal for intervention aimed at the prevention and control of the main risk factors and the level of stress detected inside and outside the organization.