Asistente de IA para la optimización de consultas académicas del Proyecto Curricular de Ingeniería Telemática integrado con la API de GPT de OpenAI: un enfoque basado en vectores

Abstract

Access to information about the Telematics Engineering curricular project at the Universidad Distrital for students, applicants and citizens is complicated when it comes to consulting it. This work proposes the development of a virtual assistant based on artificial intelligence to improve the management of academic and administrative queries in the Telematics Engineering curricular project at the Universidad Distrital Francisco José de Caldas. The solution responds to the growing demand for queries that generate delays in the delivery of information, the overload of administrative staff and difficulties in accessing relevant data efficiently. The virtual assistant integrates the OpenAI GPT API for natural language processing and a vector database that allows for efficient organization and retrieval of information. The project is developed using the agile Scrum framework, which facilitates planning, implementation and continuous improvement through iterative sprints. The main components of the solution include the backend for query management, the frontend that offers an intuitive interface for users, and the Azure cloud services infrastructure that allows for system scalability, security and availability. The development process includes the collection and cataloging of relevant documents, the implementation of security mechanisms, the integration of semantic search technologies, and exhaustive performance and usability testing. The virtual assistant is expected to improve efficiency in query management, reduce the operational burden on administrative staff, and increase user satisfaction by facilitating quick access to relevant academic and administrative information. This technological solution seeks to set a precedent for digital innovation in the Telematics Engineering curricular project and the use of artificial intelligence in the university environment.