La empatía: Una habilidad social clave para la disminución de conflictos
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This research presents the observation made during the formative practice, located in the family environment with girls and boys, ages 4 and 8 years old. For the development of this project, first the needs and problems of the population were analyzed, where a continuous appearance of physical and verbal violence was identified as a means of expression in interpersonal conflicts, showing the absence of empathy during them. In the second instance, the state of the question is presented, based on the review of both national and international research, which provide a greater breadth in relation to the central theme, to give continuity to the construction of the categories that guide our project. Subsequently, the method of educational action research (IAE) with qualitative character is proposed, which allows the investigation of the social processes and characteristics of the population, by means of pedagogical tools; from this methodology, 3 phases are built, recognition, mediation and reflection, which guided this process. Finally, in order to solve the problem of interpersonal conflict, a pedagogical proposal is implemented that promotes the development of empathy and is mediated by artistic expressions, based on the pedagogy of care and emotional education, which allows the expression of feelings, thoughts and emotions of children.