Propuesta de mejora en los procesos de manejo de información en el área de riesgos admisión agroalimentario servicios y otros del Banco BBVA sede administrativa Bogotá

Abstract

During the development of this project, a quite significant problem was identified in the area of ​​risks, agrifood admission, services and others of the BBVA bank administrative headquarters Bogotá, which was that it used an office tool, in which the financial programs approved by the credit admission teams of Banking Companies and Institutions, which was inefficient since it generated delay in the registration process, errors at the time of analysis and decision-making, so that an erroneous report was generated to the parent company in Spain of the information about the credits approved monthly in the area, later an office tool was designed, applying the knowledge acquired throughout the Industrial Engineering program, which managed to present an optimization in the process of systematization of Financial Programs of 75 %, additionally a query report is created which dies stra the real-time data of the information system, according to day, month, quarter or year, depending on the selection made in the office tool filter, in order to perform an effective analysis as requested.