Asesoría administrativa Centro Electrónico ANSOGRAT

Abstract

To apply the knowledge learned throughout the Sports Administration curricular program of the Francisco José de Caldas University, contributing to the improvement of the company "ANSOGRAT Electronic Center", an internship has been carried out, which has had an hourly intensity of 81 hours a week. Despite the fact that the internship process is really short, as a student, all the learned skills and knowledge that were acquired during the learning stage must be put into practice, putting into practice areas such as administrative processes, computer science, accounting, research of markets, among others, performing work such as customer service by telephone and in person, advertising and marketing, systematization of customer information and electronic items that enter and leave, photographic record of main cards, sources, investors, tickets and other televisions, review, and management of the company's social networks, payroll of the technicians who work, among others; enriching in practice the knowledge that has been learned during the career, strengthening it and improving work performance. In this report we want to make known the administrative advice that has been given to the ANSOGRAT Electronic Center, a company created on July 1, 2011, which did not have a Chamber of Commerce until 2015, its economic activity being the specialized maintenance and repair of electrical equipment.

The objectives and achievements achieved by having a good administration and control of income will be presented, both of the electronic items that arrive, as well as the monitoring that apply to them. It will be detailed as was the analysis and identification of the problem, the formulation of the objectives and other activities, having the resources that were available to carry out the adequate work. It will also show how was the environment in the work organization, the limitations that arose, the professional experience that was acquired, and the precise application of the academic knowledge that was provided to me to fulfill the development of the functions in an effective and adequate. It has been a pleasant and profitable experience for my professional life since it was an excellent opportunity to put into practice the knowledge acquired throughout my career and that the people who were around me realized the importance of good administration. And the application of administrative practices has been very useful for the company, where not only was it possible to carry out an adequate organization but the recommendations that they were performed.