Diseño de un software por medio de la metodología Scrum, que al ser implementado permita reducir sobrecostos asociados al proceso de logística inversa y control de inventarios en la empresa Gear Electric SAS

Abstract

Gear Electric SAS is a company dedicated to providing fingerprint biometrics, facial biometrics, biographical data verification and electronic signature services throughout the national territory of Colombia, creating secure solutions that offer simplicity, flexibility and maximum efficiency in a wide variety of environments, is an expert in the implementation and integration of biometric systems and a developer of all types of technological solutions for the execution and streamlining of procedures. Gear Electric is certified by the Registraduría Nacional del Estado Civil for the verification of Colombian citizen identity. With 13 years of experience in the market, the company is located in the town of Chapinero in Bogotá/Colombia. With time passage, the operation has grown and the supply of devices necessary for the provision of the different services has increased, which means that the return control of the devices that must be changed due to damage or failure has been deficient and as a consequence is evident that the company must assume additional costs for replacements. The reverse logistics process does not have adequate control and the inventory control is very basic (Excel files), therefore, it is not easy to identify the real value of cost overruns and it is not possible to keep a record. efficient traceability of all devices (inputs and outputs). For this reason, the solution proposed for the company is design a software that allows managing the company's inventory and have a greater control of reverse logistics. and proposed that it would be integrated with a management module of incidents, in order to clearly record the information for each client and provide a better service. The software design, will do using the Scrum Methodology. The objectives are intended that the project will have continuity and can be implemented after the approval of the design, in this way being able reduce cost overruns with the implementation. In this document, will be detailed each points to be taken to successfully carry out execution of the project.