Diseño de estructura organizacional en la empresa fabrica de arepas Casa Blanca S.A.S

Abstract

To carry out the project, it is based on the diagnosis of the situation of the organization where it is possible to detect a considerable increase in the demand for its products, and therefore an important growth, this as a result of the strategic alliance with an important chain store, for this reason, the company has had to expand the number of workers and invest in infrastructure; however, this growth does not respond to a model of organized growth where goals and objectives are set in the short, medium and long term, and has generated an absence of positions, obligations and defined roles for the employees, which is inefficient, presenting situations in which the tasks have been duplicated or on the contrary are overlooked and not carried out, even when a person is missing, it is not known exactly under what functions replace it, leading to process failures. Due to the above, the design of the strategic planning and the structure organization, the first to provide an organizational tool that supports decision making, and the second in order to direct the growth of the organization and reduce its dependence on its employees. This was done applying the technique of direct observation in each job, interviews and meetings with the workers, each of the activities that make up the production process reflected in a flow chart, it was described and documented the functional load in 15 functions manuals, the positions that obtained from the process were placed in a hierarchical diagram, the process of the project was verified through constant socialization with the administrator of the company achieving as a result the correct distribution of functions, responsibilities and commitments in each of the areas and positions.