Caracterización de la cadena de suministros en el área de mantenimiento para la entrega de vehículos biarticulados

Abstract

The supply chain is the basis for determining the feasibility of various operations, contribute to improvement through optimizing the flow of information and resources, designed to provide a product or service. So the supply chain to the maintenance area of a company dedicated to providing urban transport services, offering quality services that provide compliance with the requirements and customer needs . So the supply chain in the maintenance area was characterized allowing to identify the drawbacks presented in order to propose studies and internal benchmarking and competitive , just in time and with the help of analysis Pareto diagram relevant actions are identified to meet the service.