Pasantía Contrato Interadministrativo 1579 de 2023 entre la Universidad Distrital Francisco José de Caldas (UD) y la Unidad Nacional de Protección (UNP) como apoyo técnico y administrativo en el proceso tecnológico de comunicación de red wan y red lan.

Abstract

Through this report we want to make known the result of the activities carried out for the internal internship of the Inter-administrative Contract 1579 of 2023 between the Universidad Distrital Francisco José de Caldas (UD) and the National Protection Unit (UNP) in collaboration with the research group XUE Semillero de Investigación Barion of the University. The National Protection Unit (UNP) as a state entity is obliged to define in its action plans to implement a continuous improvement of its processes, and that is why it is currently in a process of digital transformation and one of the mechanisms it advances is to ensure the correct provision of the services owned by the headquarters that enable access to the services that are provided centrally, such as the specialized applications, data center services and internet service. The implementation of the activities developed during the internal internship are presented in a phased manner and focused on solving everyday problems by providing technical and administrative support to WAN and LAN communications. This includes a stage of management of incidents and requirements for the project as well as documentary management of maintenance activities, inventory, change management, problem management, reports and recommendations for improvement. As can be observed in later chapters the three phases in which the internship was established in terms of activities and results was in a structural way in order to be able to understand the different lines of service and the technical contractual annexes, since the main objective of the University with the Unit is to support the digital transformation of the entity and contribute with the missionality of the same, as the channels of communication are fundamental for the articulation and operation of the processes. By managing all the technological and infrastructure services of the National Protection Unit will enable greater efficiency and control of its Processes. Keywords: Internet, Local Area Network, Large Area network, Communications Networks, Communication Systems, Network Topology.