Desarrollo de una Aplicación Móvil Multiplataforma de Mensajería Instantánea para Agentes Empresariales

Abstract

Twnel is a mobile Messenger that connects companies with their customers. Twnel has two types of applications, one for companies and one for customers. The mobile app for customers is available for Android and IOS; the app used by companies (agents) is a web app. The present project developed a instant messaging mobile app (responsive), this is used by Company agents that use Twnel as communication cannel with their customers, this app can be used in devices with a minimum resolution of 800 x 500 pixels (Tablets, IPADs) the previous web client only allow resolutions higher than 1024 x 800 pixels (Desktop Computers) and some company agents use devices with lower resolution. The new app was built from the ground because the previous client was built with AngularJS 1.x and this had low performance, also it had some maintainability and scalability problems. The new app was built with the FLUX Architecture and ReactJS Library. The built app counts with three main sections with complete functionalities: Chats, Contacts and Settings.