Gestión catastral: rutinas de la conservación (aspectos físicos y jurídicos) a la luz del catastro multipropósito

Abstract

The Multipurpose Cadastre is presented as an opportunity to resolve the conflicts related to land management that have plagued Colombian society for decades. This system makes it possible to identify, characterize and accurately measure the properties that make up the territory, determine the legal status of the land, formalize property rights and reduce land use conflicts. With this new orientation of the national cadastre, the processes, methods and techniques that have been in place for years are configured and the regulations of the entities that carry out the Cadastral Processes in the country, including the Special Administrative Unit of the District Cadastre (UAECD), are updated. The opportunity and the challenge of examining the Cadastral Management of the Conservation Process advanced by the UAECD according to the guidelines of Decree 148 of 2020 that regulates in a general way the cadastral management in the territory is presented, a diagnosis of the conservation procedures of the Deputy Manager of Physical and Legal Information (SIFJ) is made, in order to identify the shortcomings and lags to subsequently propose a methodology of measurement, monitoring and attention of the procedures in terms of timeliness and quality. The Non-immediate Procedures Follow-up Tool was proposed, developed and implemented in order to follow up on the procedures requested by citizens. The great acceptance of this mechanism by SIFJ officials, the frequency of use and the results of the satisfaction survey are proof of the success of small developments that address specific problems in a simple manner. This is only the first step for the generation of other means, mechanisms and techniques aimed at solving small problems to improve large processes.