Apoyo técnico en los procesos de tratamiento de agua y certificación de sistema de gestión de la calidad de la empresa integral de aguas S.A.S
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This article presents the results obtained from the activities carried out around the development of the internships carried out in the company Integral de Aguas SAS, which is dedicated to providing integral solutions in the treatment of drinking water, waste, industrial and urban. The support was carried out in two phases; the first one was developed in a treatment plant of one of the company's clients, recognized as a multinational in the production and commercialization of concentrated foods Italcol SA, who have a waste treatment system domestic wastewater and rain. The second was carried out in the laboratory, carrying out the analyzes corresponding to industrial, residual and potable water tanks, in addition to monitoring the laboratory process, with the management of equipment and reagents. Around the process of certification of quality systems of the company, support was provided regarding the standardization of laboratory manuals, the identification of processes thereof and the preparation of some manuals of the operational part of the company. The results obtained in this work were based on the recognition of each of the environments in which the activities were developed, through a characterization of the components that comprise it; the records corresponding to treatability tests, dosages, water quality analysis and a synthesis regarding the performance of the activities inherent to each phase are also presented.