Perspectivas de Mejoramiento en Logística Colaborativa: Un Análisis Desde las Tecnologías de la Información y la Comunicación (Tic) de la Pyme en el Sector Comercializador en Bogotá D.C.

Abstract

Companies have realized the importance of collaboration between companies and have begun to adopt new patterns of behavior to improve their productivity, profitability and flexibility during market requests. In fact, collaboration between companies has become an important strategic choice. Companies have begun to think about how to cooperate, a new form of management should be to ensure coordination and exchange of information, in time, between different actors in the supply chain; Suppliers, customers, subcontractors and carriers, etc. This is how they built an information system based on multi-agent systems, in order to ensure coordination among the various partners, share and track information. W. Dachry, B. Aghezzaf, B. Bensassi (2013), taking into account that information sharing is relevant, and that in order to achieve this objective there are currently information technologies, this research aims, firstly, to measure the degree of maturity in That is the implementation of ICT in logistics in the Colombian PyMES, later through this analysis seeks to measure the use by this type of ICT companies that contribute to the collaboration, to achieve this goal was conducted a survey to 73 Companies in the marketing sector. In addition, to determine the restrictive factors for the application of Collaborative Logistics, interviews were conducted with 10 companies in the sector. Finally, possible improvements were proposed in the collaborative logistics implementation process, for which an adaptation of the "cone of sand" or cumulative capacity model Ferdows and De Meyer (1990) was done, allowing the entrepreneur to identify Can improve the attributes of each type of collaborative logistics through information technologies.