Plan de desarrollo de herramientas informáticas para la eficiencia en la gestión de información legal en Colombia ofrecidas por Inversiones Gutiérrez García y CIA

Abstract

The judicial branch in Colombia has been congested for many years, therefore, it has been the subject of criticism and concerns from society, due to delays in legal processes, generating delays in decision-making and affecting access to justice in an efficient manner. Given the clear example of the problems identified, the application of Artificial Intelligence, Design Thinking and Knowledge Management models is proposed to discriminate congestion and promote the digitalization of the documentation of a legal process, reducing user waiting times and encouraging the use of Alternative Conflict Resolution Mechanisms, Petitions, Complaints, Claims and Complaints or other constitutional mechanisms for the protection of citizens' rights. This document seeks to exploit the possibilities offered by technology and Artificial Intelligence to improve the functioning of justice in legal processes and generate solutions that contribute to a more agile, efficient and accessible justice for all Colombian citizens. To this end, the main challenges that arise in the implementation of these technologies will be identified, analyzed and developed, and strategies will be proposed to overcome them.