Desarrollo de un aplicativo para el control y seguimiento de incidentes para el Proyecto Banco Agrario de la empresa Thomas MTI

Abstract

The present work, is the development of an application focused on the internal control and monitoring of high impact incidents defined as any event that is not part of the process and that can cause an interruption in it, such as unavailability, slowness, among others. for the BANCO AGRARIO project of the company THOMAS MTI, where first the theoretical foundations are found in the development of applications and software, as well as the security that must be provided for them, in addition there is a contextualization of the company, of the agrarian bank project and the problems it presents; the corresponding information is collected to identify the necessary categories of the application, to verify its operation, the corresponding tests were carried out in order to determine its availability, safety and quality of service for the correct quantification of the incidents reported, to finalize it is exposed some recommendations based on the results obtained.