Propuesta para Optimizar la Operación Logística en los Procesos de Alistamiento y Despacho de Mercancía, en el Centro de Distribución Colfrigos S.A.S.

Abstract

The present work is given as thesis to aspire to the specialists' title in engineering of production and logistics and shows an offer to optimize the logistic operation in the processes of listing and dispatch in the colfrigos S.A.S distribution center, from a diagnosis for the identification of unefficiencies in the mentioned processes. Funza Colfrigos realizes the characterization of the logistic process in the distribution center, emphasizing the processes of receipt and enrollment, showing as principal aim of the company, the mobilization of kilograms of dry, frozen or refreshed product, depending on the logistic requirements that the clients request. From the characterization is observed that in comparison with other centers of Colfrigos's distribution in the whole country, which is located in Funza there has a very low average of productivity, which stops to see that there is a great opportunity of improvement in this one. There proposes a model of optimization who allows to improve the productivity from workforce maximizes the available capacity of the resource, taking as restrictions the minimal and maximum capacity of the human resource and the demands. Across the solution of the model is observed that the costs are not born in mind. With technologies of engineering solution is given to the model using historical information from the company and standard information of times, as well as with information that takes refuge in the regulations as for Colombian labor legislation. A forecast is realized to apply the model, to realize the plan of management of operations and they give themselves conclusions of the project to generate an offer that allows that the company should take decisions on the utilization of the used resource.