Propuesta metodológica para el diseño del sistema de gestión integral en la Empresa Jorge Eliecer Gaitán Ingeniería, Consultoría y Valoración S.A.S. bajo los parámetros trazados en la NTC ISO 9001:2015
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The Quality Management System is implemented with the goal to obtain an adequate operation and traceability of the processes carried out in the companies, this in accordance with the criteria stipulated in the Colombian Technical Standard (CTS) ISO 9001: 2015, accompanied by the Safety and Health Management System at work; which under good execution practices must comply with the minimum standards required by Decree 1072 of 2015 "Through which the Sole Regulatory Decree of the Labor Sector is issued" (compliant strictly). This need to incorporate the Occupational health and safety management systems offer the opportunity for the company JORGE ELIECER GAITAN - INGENIERIA, CONSULTORIA Y VALORACION S.A.S. to implement in practice an INTEGRATED MANAGEMENT SYSTEM (IMS) that links the two previous systems at the same time, with the possibility of continuing to expand in the future new systems that allow good labor practices for decision-making, in such a way that the organization complies with what is required by law and additionally can obtain the certification of the NTC ISO 9001: 2015, which would be reflected in a better positioning with respect to other companies in the sector that do not have the requirements of the standard. With the initial diagnosis it is evident that the company has a great deficit in the documentation and traceability of its activities; With the development of the GIS, the survey of 11 processes was carried out (3 Strategic, 4 Missionary and 4 Support) and 32 Procedures were carried out. At the end of the process, the company went from having 24% to 76% in the part of the requirements of ISO 9001: 2015 according to the self-evaluation developed on March 12, 2021 and with respect to the standards requested by the decree 1072 of 2015, and this company obtained an increase at 87.6%, was obtained as reported to the Ministry of Labor in January of this year.