Comunicación asertiva en la gestión directiva en el I.E.D San Martín de Porres

Abstract

The present research work aims to descriptively analyze assertive communication between teachers and teaching directors at Colegio San Martín de Porres, based on the result generated, characterize the flaws in assertive communication in management management to socialize them in the Colegio San Martín de Porres according to the guide for institutional improvement No. 34, which shows the need to diagnose an optimal educational quality that facilitates assertive communication, interaction, processes and timely follow-ups. Likewise, the lack of coordination in the organization of activities, deficient labor relations and lack of consensus in the development of general ideas framed in an environment of uncertainty where decisions are not made and there is no evidence of alternatives for maintenance and growth of the institutional organization , presenting the need for communication focused on the analysis of decision-making processes. Thus, seeking to promote collective, efficient and effective learning processes and knowledge construction in the teaching team.