Desarrollo aplicativo para el área de indemnizaciones e inventarios

Abstract

Operaciones Nacionales de Mercadeo (Open Market) Solistica is a company offering comprehensive 3PL logistics solutions. It includes a Risk Management and Insurance department, along with a National Compensation and Inventory Coordination team responsible for compensating various clients for occurrences during the execution of operations in various lines of business, including Transportation, Storage, and Conditioning. An application has been developed to manage the various events processed by the Risk and Insurance Administration, National Coordination of Compensation, and Inventories departments. This application facilitates the recovery of funds within an average period of 30 days, thereby positively contributing to portfolio turnover and cash flow. The development of this project was divided into four stages. Firstly, a mapping of the current process was conducted, determining average processing times for the Risk and Insurance Administration, National Compensation Coordination, and Inventories areas. Secondly, the processes requiring the most time were identified. Subsequently, a proposal for an application was developed, outlining objectives, stakeholders, and requirements. Finally, the fourth stage involved the development of the application for managing the various events processed by the Risk and Insurance Administration, National Coordination of Compensation, and Inventories areas. The initial mapping identifies an opportunity for improvement in the collection and management of information, which directly impacts the subsequent processes involving the Risk and Insurance Administration, National Coordination of Compensation, and Inventories areas. Based on this assessment, a proposal is put forward to develop an application that aligns with the objectives and strategies of these areas.