Automatización y mejores prácticas en control: Experiencia de pasantía en el proceso de traslado del Data Center de la UNP a Triara de Claro

Abstract

This thesis documents the experience, challenges, and results obtained during the internship focused on relocating the National Protection Unit’s (UNP) Data Center to Claro’s Triara Data Center. This project was crucial for the technological modernization of the UNP, whose critical infrastructure supports national security operations in Colombia. The complexity of migrating essential systems and sensitive data required high levels of planning, security, and operational efficiency, making the relocation a significant challenge. The primary goal was to implement advanced automation and control practices to ensure operational continuity and minimize the migration’s impact on the UNP's critical services. An automated planning system was designed using tools like Microsoft Project, enabling optimized management of phases, resources, and risks. As a result, system downtime was reduced by 75%, from 8 hours to 2 hours, ensuring uninterrupted protection services. Integrated control systems were developed and deployed to monitor and regulate both the physical and logical security of the Data Center, utilizing real-time platforms like Nagios. These systems ensured 99.9% availability during the migration, significantly minimizing the risk of service interruptions or system failures. Additionally, the project included the optimization of the technological infrastructure through the adoption of virtualization and Infrastructure as a Service (IaaS) solutions such as AWS and VMware. This optimization led to a 30% reduction in physical servers, improved scalability and performance, and achieved 15% energy savings, translating to approximately 500,000 COP in monthly operational cost reductions. The shift to IaaS also reduced dependency on physical infrastructure, enhancing the Data Center's future adaptability to technological demands. The project also involved comprehensive documentation and traceability following international standards like ISO/IEC 27001 and TIA-942, ensuring compliance, transparency, and the facilitation of future audits. Collaboration with the XUE Research Group from the Universidad Distrital Francisco José de Caldas was critical to the project's success. Their contributions in applying best automation and control practices and integrating emerging technologies helped overcome the technical challenges and improve the UNP’s technological infrastructure efficiency. This project not only improved the operational efficiency and security of the UNP’s infrastructure but also generated significant cost savings while maintaining the integrity and availability of critical national protection services. This project not only improved the operational efficiency and security of the UNP's technological infrastructure, but also generated significant savings in operating and energy costs, while maintaining the integrity and availability of critical protection services nationwide.