Análisis de los impactos del conocimiento en las capacidades de gestión tecnológica, para empresas que prestan servicios de calibración

Abstract

Technology management is one of the disciplines that is generating growing interest in the field of strategic management. At the same time, it can be defined as a systematic set of processes aimed at the planning, organization and execution of activities related to the evaluation, acquisition and implementation of key technologies for the fulfillment of the strategic objectives of an organization; with the aim of generating competitive products and / or services from the use of its technological capacity (Jaimes Fuentes, Ramirez Prada, Vargas, & Carrillo Caicedo, 2011). In this research, technology management is conceived as the process of managing the development of technology, its implementation and dissemination in the industrial, public and private sectors and in society in general. In addition, it implies the management of the innovation process through Research and Development (R&D), which includes the introduction and use of technology in products, in industrial processes, and in other structural and functional areas of the company, as well as well as the use of this knowledge in solving the different problems of society, human beings and the environment. Technological management is the instrument that links the productive sector and research-development in the technological innovation process; which requires conceptual and executive preparation and is carried out to support technological innovation processes that allow the identification of technological needs and opportunities and implies a capacity to manage technical change. To date, technology management in the company is the application of a set of practices that allow it to establish a technology strategy consistent with its business plans. In the business environment, technology management is revealed in its plans, policies and strategies for the acquisition, use and creation of technology, as well as when innovation is assumed as the axis of business development strategies. It is also evident when in the culture of companies it is possible to "create an innovative mentality, focused on lifelong learning that supports the growth of long-term competitiveness" (Villavicencio, 2002). However, it should be noted that technology is mistakenly thought of as an aspect that has to do only with production activities through questions about how to improve an existing product, how to engineer a new one, and how to make more products. In a company that has incorporated technology management into its culture, its own activities are incorporated into its value chain and are carried out systematically through basic processes that develop technology management functions, processes that integrate technology skills, management skills and resources available in the company to fulfill its purposes, objectives, strategies and operations. These processes also involve the use of data, information and knowledge, as well as the social interaction of people in the creation of knowledge and the development of innovations for the creation of value and competitive advantages according to (Grant R. M., 1996),