Diseño, Documentación e Implementación de un Sistema de Gestión de Calidad para la Empresa Smart Green Colombia, Basado en la Norma Iso 9001:2008

Abstract

The development of this document presents the design, documentation and implementation of a quality management system implemented in the company SMART GREEN COLOMBIA S.A.S. based on the requirements of ISO 9001: 2008. This implementation was done taking by reference the process-based model and PDCA method proposed in this standard which will enable the organization to demonstrate fulfillment with customer requirements and continuous improvement of the system in order to obtain the quality certification. This certification gives to the community the security of a provision of satisfactory service which will ensure recognition of SMART GREEN COLOMBIA S.A.S in the industry of solar energy generation in Colombia and other target countries.