Lecciones aprendidas de la gestión documental en el contexto de la pandemia 2020

Abstract

This project details the results of what was the research carried out generally on the internet and a little more particularly to trained and experienced professionals in the area of Archiving, Records Management and History. The general objective of the monograph was to analyze the lessons learned from Document Management in public entities in the context of the pandemic. The methodology was developed with a qualitative descriptive research approach with an analytical method and technique aimed at a semi-structured interview that gave way to knowing different perspectives of the impact, development and change of Document Management in the labor process within the pandemic situation that crossed in 2020. It was carried out based on three phases: I) characterization of the context of the pandemic with its implications or measures in the Document Management of public entities, II) comparison of the practices and strategies developed in Document Management by public entities in the time of the pandemic, III) formulation of the lessons learned on Document Management in public entities in the context of the pandemic.