Análisis de la gestión directiva en el manejo de conflictos en la convivencia escolar del colegio Cafam de la localidad de Engativá

Abstract

Managing conflicts in educational institutions, especially post-pandemic, has become crucial, highlighting the need for attention to the emotional well-being of children and youth. The management should drive intervention strategies and care programs involving all stakeholders in the educational community. A study at Cafam School in Engativá aims to analyze and enhance the management of convivial conflicts through a qualitative research-action approach. It focuses on understanding institutional practices, proposing a PHVA protocol to strengthen school coexistence. The methodology includes observation, document review, and semi-structured interviews, seeking active participation from directors, teachers, and counselors. Results are organized in a PHVA format for implementation in the institution. Deficiencies in articulation among institutional actors and lack of effective communication were identified, hindering the implementation of internal strategies and programs to enhance school coexistence. A PHVA approach was proposed to strengthen institutional practices, emphasizing the need for increased participation and collaboration among all members of the educational community. Results underscore the importance of ongoing evaluation and adaptation of strategies to address changing needs in the educational environment.