Sistema de gestión de calidad basado en la NTC 6001:2017 para TSV Comunicación Gráfica S.A.S
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Resumen
TSV COMUNICACIÓN GRÁFICA S.A.S, in a company dedicated to the design, manufacture and delivery of advertising material focused on the arts and graphic communications, products such as business cards, magazines, folders, flyers, notebooks, books, among other stationery documents. Legally constituted six years ago, providing its services throughout the country, mainly in the city of Bogotá. It has been selected for its personalized designs and the quality of the service and products.
The company has identified more than a year ago the need to generate survival in the market due to various internal and external factors, such as the inability to acquire new projects due to the lack of controls within its processes.
Therefore, a tool for the development of quality analysis against competitive markets is proposed, through the validation of NTC 6001: 2017, therefore this project contributes to the development of the quality management system to improve its internal processes.