Implementación de un modelo de inteligencia de negocios para el análisis, apoyo en la toma de decisiones y en la detección de patrones para los servicios de la oficina de bienestar universitario de la Universidad Distrital Francisco José de Caldas

Abstract

This project consists of the implementation of a business intelligence model for OBU's health services. Throughout the execution of the project, several processes were carried out addressing emerging needs, such as the development of a platform for data collection, the creation of an ETL to standardize information and the creation of a database that would later be used in the creation of a dashboard for the OBU in Power BI. The team overcame obstacles such as not having access to specific equipment and not being able to hold socialization sessions with OBU employees as often as necessary, but still managed to create internal solutions and modify the model to fit the center's needs. These initiatives laid the groundwork for proposing an improvement to the quality of service and user experience at the OBU.