Metodología para Aseguramiento de Calidad en Proyectos de Software Realizados con Teletrabajo: Caso Newscycle Solutions

Abstract

Due to its high percentage of customers around the world, Newscycle Solutions uses teleworking in order to be more efficient, productive and profitable in order to meet customer expectations and objectives. As teleworking is a form of work in which project teams do not have direct contact or are physically located somewhere to detail objectives, requirements or deliverables, it has been evidenced that it is the clients who finally find inconsistencies and functional failures in the products that are delivered, generating complaints that affect the credibility and good name of the company. The document presents a methodology that assures the quality of the software projects that are made through telework, so that the company Newscycle Solutions reduce complaints and improve day by day.