ENFOQUE SISTÉMICO APLICADO AL MARCO DE TRABAJO SCRUM

Abstract

This project aims to illustrate how the systemic approach applied to the Scrum framework from the perspective of the General Systems Theory (GST), allows the understanding of the interactions and the behavior of the system, contributing to predict the results. In recent years, the use of the Scrum framework in software engineering has represented a great advance to improve the number of successful projects regardless of size [1], the need to improve existing tools and propose new interactions is evident. and alternatives that lead to improve the current results. Taking into account the above, the following question arises, why can the Systemic Approach help in project management applied to the Scrum framework? Taking into account that Scrum is a process that includes a set of good practices to work collaboratively on complex projects [2], and one of its primary functions is to manage the difficult understanding and prediction of the behavior of these projects, it is important to take into account that from the General Systems Theory (GST) the possibility of proposing new dynamics that allow improving the success factor in Information Technology (IT) projects is raised. Therefore, it is necessary to characterize the projects from a conceptual and technological structure of defined assistance, which allows relating a framework originating from the concrete to the abstract, such as the general theory of systems, which allows finding particularities for be analyzed from the systems and that allow their application to the Scrum framework. In addition to the above, it is noteworthy that the behavior of a system must be understood from a changing point of view, so when characterizing it, it can be deduced that the Scrum reference framework can favor project management with a dynamic. This project aims to analyze how the significant creation of knowledge from the General Systems Theory (GST), oriented to a new way of seeing the Scrum framework, can provide significant advances in Software Engineering research.