Pasantía contratos interadministrativos 1579 de 2023 y 1468 de 2024 suscrito entre la Universidad Distrital Francisco José de Caldas (UD) y la Unidad Nacional de Protección (UNP) como apoyo técnico y administrativo realizando un exhaustivo estudio sobre el uso de optimizadores de redes LAN

Abstract

This report documents the internship carried out as technical and administrative support for Inter-Administrative Contracts 1579 of 2023 and 1468 of 2024, signed between the Francisco José de Caldas District University (UD) and the National Protection Unit (UNP). This collaboration is framed within the UNP’s need to optimize its internal communications, which are crucial elements in fulfilling its mission to protect individuals and communities at risk. The internship focused on an in-depth study of the use of local area network (LAN) optimizers with the goal of improving the management and performance of internal communication systems within the UNP and other government entities in Colombia. The problem addressed stems from the growing demand for digital services and the need to ensure efficient, secure, and reliable communications within the UNP—an organization that handles sensitive information and operates in a high-risk environment. Network congestion, latency, and packet loss can negatively affect the operational capacity and responsiveness of the Unit. Optimizing the LAN network emerges as a necessity to ensure the smooth flow of information, support the entity's digital transformation, and enhance the experience of both personnel and the beneficiaries of its programs. The solution developed during the internship included a detailed analysis of LAN optimization tools and techniques, including protocol analyzers, key metrics (latency, bandwidth, jitter, packet loss), and Quality of Service (QoS) mechanisms. A state-of-the-art review of available hardware and software solutions on the market was conducted, evaluating their features, advantages, and disadvantages in governmental contexts. A cost-benefit analysis was carried out to determine the most suitable solution, and the successful implementation of the Bequant optimizer within the UNP was studied in depth. Additionally, support was provided for updating the UNP’s Disaster Recovery Plan (DRP), and educational material on LAN optimization was developed. The conclusions of this work highlight the feasibility and tangible benefits of implementing LAN network optimizers in government entities such as the UNP to improve the performance, efficiency, and security of their internal communications. A proactive approach is recommended for continuous network monitoring and optimization, considering solutions like Bequant based on rigorous cost-benefit analysis, along with ongoing training of technical personnel. The integration of these technologies is essential to support the UNP’s strategic goals of digital transformation and operational efficiency.