Identificación y diseño de los procesos del Laboratorio de Informática, Facultad Tecnológica de la Universidad Distrital Francisco José de Caldas utilizando la notación estándar para modelar procesos (BPMN)

Abstract

The degree project "Identification and Design of the Processes of the Computer Laboratory, Technological Faculty of the Francisco José De Caldas District University using the Standard Notation for Modeling Processes (BPMN)" aims to obtain detailed knowledge of the operation of the laboratory and document appropriately the information obtained, to facilitate the organization of the implementation of a process-based management. The methodological proposal is characterized by a Button UP approach, where first a survey is made of the information based on the existing records and evidence, then an achievement of the main formats established by the SIGUD is made, to comply with the guidelines and institutional policies established by the University in its 2018-2030 development plan. In the modeling, a clear and detailed description of the operation of the activities, procedures, formats, guides and instructions of the Computer Laboratory is made in order to have a complete diagram that is easy to understand for all interested parties, due to its simplicity, effectiveness and ease of reading, higher performance in processes.