Propuesta de mejoramiento en el control y manejo del stock físico de sabores en el área de portafolio en Givaudan Colombia

Abstract

The following final work have as main objective to purpose improvements to the management of physical samples in the Portfolio department, starting with a diagnostic who picks up all the useful information of this department and the segments that work continuously with them in order to identify the possible factors who affect the daily development of the activities, mainly related with the operational charges and time spent through the projects work. Inside the management of the information were used different engineering tools [Analytical Hierarchy Process, Internal and External Comparison Matrices], so that the sources of information have a support both qualitative and quantitative in order to bring better results. Once identified the factors with biggest impact, the project continues with the starting point of each factor, the identification of issues and the improvement proposals, who consists in tools supported in systems that allows to make a faster and organized information analysis and a better take of decisions, being always aligned with the decision criteria and the initial objectives of the project. Additionally, some KPI’s have been implemented, finding to evaluate the behavior and adaptability of the improvements according to the maximum use of resources and the fulfillment in the time to response of the customers. The capacity of an organization for responding in real time to the daily work needs is very important for guarantee and generate competitiveness, reduce the mistakes represented in potential customer loses and integrate the supply chain in order to decrease the refuse of Lean Manufacturing.