Examinando por Autor "mayorga morato, manuel alfonso"
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Ítem Estudio de optimización de procesos en Servecol S.A.SGarzón Gonzalez, Orlando Alfonso; Castillo Cruz, Diana Marcela; mayorga morato, manuel alfonsoThis paper's main objective is to offer a proposal to SERVECOL SAS, allowing him an organizational address derived from a strategic management that harmonizes all business processes in order to improve the value proposition offered to customers and positioning the organization in the economic sector. To carry out this proposal with technical BSC (Balanced Scorecard) it will be used, which give a complete picture of the organization to clearly develop a strategic proposal and linear programming models to deepen the process approach.