Examinando por Autor "Mora Valenzuela, Huver Daniel"
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Ítem Diseño y especificación para la optimización del administrador de ordenes de servicio de una empresa de telecomunicaciones adecuándolo a los lineamientos del framework TAMMolina Cedeño, Jammer Andrés; Mora Valenzuela, Huver Daniel; Chaparro Preciado, Camilo Andrés; Ferro Escobar, Roberto; Ferro Escobar, Roberto [0000-0002-8978-538X]In the present investigation we will address the current problems of the service order manager of a telecommunications company presenting an optimization through the redesign of the same taking as a guide the model TAM which will give us the guides and good practices that are needed to cover this process of business as important and nerve-wracking within this company. The TAM framework and the TOM are used to define business processes, data models, application scope and in systems integration, these frameworks are a reference to be coupled to the needs of the company.