González Pinzón, césar LeonardoÑeco Caberta, RaúlPonce Corral, CarlosRodarte Dávila, Jesús2019-09-192019-09-19http://hdl.handle.net/11349/21859At present, the level of service in manufacturing industries has brought about more commitments to satisfy customers with faster deliveries and a larger variety of product quality aspects. For this reason, industries need their material processing systems to respond effectively and self-adapt to market needs. In turn, this may generate high expenses when trying to offer a good level of service in a non-flexible manufacturing system. This investigation will show the case of a Colombian industry with little flexibility and an ease factor analysis fij , according to a variety of products that could be processed by the production line in a fast way.application/pdfDerechos de autor 2014 Visión Electrónica: algo más que un estado sólidoFlexibilityService levelEase factorAutomationInventory.info:eu-repo/semantics/article