Desarrollo de un chatbot, con la API de WhatsApp, que permita la gestión de propuestas de trabajo de grado (anteproyectos), en la facultad tecnológica de la Universidad Distrital Francisco José de Caldas

Abstract

The project aims to develop an interactive chatbot for the Ingeniería Telemática y Sistematización de Datos at Universidad Distrital Francisco José de Caldas, enhancing communication between students and administrative staff through WhatsApp. The chatbot will enable users to easily access information on project submission processes, receive notifications about important deadlines, stay updated on necessary documentation links, and access frequently asked questions. From an architectural perspective, the design ensures modularity and scalability, enabling efficient and secure communication between components. Users interact with the chatbot via WhatsApp, with messages managed by Baileys and sent to the Node.js server for further processing. The server can independently query MariaDB or external APIs to generate appropriate responses. The project has been managed using the SCRUM methodology. The team consists of a Product Owner, a Scrum Master, and a Development Team. The work has been organized into Sprints with clear deliverables, covering everything from the initial setup of the development environment to deployment and maintenance.